Today I got an email from a customer complaining about the hassle of entering his Midnight Mansion registration code every time he buys a new computer. He mentioned “it’s like you don’t trust your customers.”
What he might not be aware of is just how prevalent software piracy is. I get an email every time someone tries to use one of the two pirated Midnight Mansion codes one can find on the internet. Today already, three attempts have been made to enter a pirated code. And since the game’s release, there have been over 4,700 attempts. Some may be from the same person trying a second time, but even half of that is a fairly big number.
I do have wonderful customers, overall. Most are absolutely delightful people: grandmas who play with their grandson. Dads whose young daughers love the game. Women in their 50’s who just love Jack Malone. But it is also actual paying customers who have intentionally posted their registration codes to the internet. The two pirated codes that I have disabled are codes that paying customers posted online.
It reminds me of how all of us deal with annoyances in life we wouldn’t have to, if there weren’t those small few who are dishonest. Consider the locks you have on your home. Most people wouldn’t rob your house, but for the few who will, you are willing to put up with the hassle of having to put a key in your door every time you come home. The same could be said about spam. Can you imagine how much less of a hassle life would be, if it weren’t for the few companies that make a business out of sending mass unsolicited emails? I once met a guy who worked for such a company. It may not be against the law, but man, I wouldn’t want that on my resume. Or conscience.
So if you have experienced hassle due to Midnight Mansion registration codes needing to be updated when you entered them, I apologize — most of you are wonderful, honest people. But it’s my “lock on the door” to keep “out” the 4700 or so dishonest users who have tried to get a free game so far. Apparently it’s working pretty well. I once got an email from a guy that contained 18 words. Five of them were “you” and the rest (a single word repeated) I shall not repeat. My only guess is that the guy had tried his best to get a pirated code to work, and failed. This only puts a big smile on my face. No, I may not have gotten another sale as a result, but I do enjoy knowing I frustrated someone who wants to cheat his way through life instead of working hard and earning what he wants.